With Hypard, we want you to worry less! That's why we offer a full refund or store credit for boots purchased for size, fit or defective reasons within 60 days of shipment of your order, provided it has not been damaged, washed, altered or worn.
Returns of used merchandise are not eligible and will be sent back.
Please make sure to ship your returns via a postal carrier with tracking. Unfortunately, we cannot be responsible for lost return packages.
Shipping charges for Priority Mail and international order are not refundable.
Ship back your return to:
Returns
14218 Nelson Ave
City of Industry, CA 91746
At this time, we don't offer free return shipping.
Please allow up to 14 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hypard.com and send your item to: 14218 Nelson Ave City of Industry, CA 91746, CA United States.
Shipping
To return your product, you should mail your product to: 14218 Nelson Ave City of Industry, CA 91746, CA United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.